Appraisal Interview Skills
Booking this course
If you would like to talk to us about running
an Appraisal Interview course, please contact us: Tel + 44 (0)1789 734343 or email us at
admin@proskill.co.uk |
To get the most from staff requires regular reviews and
appraisal meetings. A good appraisal is a ‘Festival of
Motivation.’
Overview
Periodic structured reviews present a superb
opportunity to learn from the past and plan the future in a clear
structured manner. Unfortunately, poorly done, these become
administrative chores and pain for both the individual and the
manager/team leader. Lack of clarity is a cause of stress,
de-motivation and lost productivity which is very common and yet
easily prevented by effective reviews. Ad-hoc conversations do not
yield the clarity or full understanding that are possible in a
well executed review. New staff often have wasted time which is
easily prevented by using the new-joiner review. Loss of good
staff is aggravated by poor reviews.
The development of good staff and potential ‘superstars’ requires
regular planned reviews. Effective reviews are a key element in a
good management style.
In this thought-provoking and practical course, participants
learn the key structures, techniques and concepts required to
develop their appraisal interview skills.
Who Should Attend
All Managers, Team Leaders and Supervisors involved in
Appraisals or Performance Reviews.
Duration
1 Day
Appraisal Interview - Course Objectives
Participants will learn:
the approach needed to make appraisals a successful part of
management
the value, role and constituents of effective preparation
how to structure appraisals to ensure a productive outcome
to give ‘criticism’ in a productive manner and avoid common
pitfalls
how to conduct effective reviews between appraisals
how to use appraisal principles to ensure new employees become
effective in the shortest possible period.
Appraisal Interview -
Course Outline
What Is An Appraisal?
The role of an appraisal in producing performance
The role of interim review meetings
What an appraisal is not
Barriers to an effective appraisal
Appraisal Preparation
Analysis of performance issues
The role and content of appraisee preparation
Selecting the right environment
Meeting Structure
Opening the meeting
Evaluating the past and planning the future
Setting objectives
Avoiding problems at the next appraisal/review
Giving Feedback
The correct and incorrect use of ‘praise’
Behaviour-based feedback
Critical feedback
Performance Reviews
Preparation
Structure and objective differences
New Employee ‘Appraisal’
Planning the ‘future’
Setting initial objectives
Ensuring maximum effectiveness
|
