Coaching Staff
Booking this course
If you would like to talk to us about running
this course, please contact us:
Tel: + 44 (0)1789 734343 or email us at
admin@proskill.co.uk
Case Study: Elements of
this course were incorporated into a three day ProSkill
programme for
Chequer Foods |
Coaching staff is a key management responsibility. Coaching
may be structured or opportunistic. Coaching staff requires special
skills that pay dividends in performance, morale and personal
effectiveness.
Overview
The definition of ‘management’ is ‘achieving results
through resources.’ Staff are the most common and valuable
resources available to managers/team leaders. A manager’s/team
leader’s success is therefore limited by the skills, knowledge and
productivity of his/her staff.
Coaching is imparting skills and knowledge. With effective
coaching, the skills, knowledge and productivity of staff
increases. Their ability to handle situations increases. This
means their productivity increases. This increases the
availability of time for the manager/team leader and other senior
members of staff. The effectiveness of all team members increases.
This allows the manager/team leader to focus on priority
objectives. The career of the manager/team leader is therefore
improved. Creating the next ‘generation’ of team leaders and
managers is a common requirement and measurement method of
managers/team leaders. Coaching Staff is a key element in this
requirement.
This practical and intensive course gives participants the key
skills and understanding they need to develop staff in a planned
manner or ad-hoc situations.
Who Should Attend
Anyone involved in managing people.
Duration
2 Days
Coaching Staff - Course Objectives
Participants will learn:
-
recognise how coaching takes place in their jobs
and the value of such skills
-
learn to identify the needs, deal with obstacles
and gain agreement
-
learn a structure for coaching in a 1-to-1 or
small group situation
-
learn the different preferences and how their
preferences may limit the effectiveness of their coaching
-
understand how memory works and how they can use
the principles
Coaching Staff - Course Outline
Why Coach Staff?
Coaching situations and analysis
Barriers to coaching
The manager’s role
Agreeing The Need
Identifying opportunities
Questioning
Handling delicate situations
Dealing with real and perceived obstacles
The Coaching Sequence
How to break down a task
Identifying ‘units’ to coach
Building a coaching session
Passing skills
How People Learn
Information acquisition styles
Understanding people’s preferences
Understanding our own style and the risks involved
Getting Them To Remember
Understanding how memory works
Application of memory principles
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