ProSkill Site Map   |   Contact Us   |   Security & Privacy Home Our Courses Totally Bespoke Training Inclusive Consultancy Inclusive Resources About Us Demonstration Skills Booking this course If you would like to talk to us about running a Demonstration Skills course, please contact us: Tel  + 44 (0)1789 734343 or email us at admin@proskill.co.uk The demonstration may be to keep customers informed, find needs, or to prove that a solution is the best. These varying aims and stages in the sales process mean that our approach must be appropriate. Common errors include inflexible standard demonstrations and demonstrating our ‘flavour of the month’ instead of responding to the customer. Overview The Demonstration is a key element in a sales process. Well meaning demonstrations can destroy the sales process by inadvertently making the ‘product’ appear complicated or irrelevant. Demonstrating is not just showing product knowledge. This course allows participants to avoid common errors and turn the demonstration into a more valuable part of the sales process. Who Should Attend All salespeople, pre-salespeople and others involved in demonstrations. Duration 1 Day:  Full Demonstration Course 1/2 Day:  Short Demonstration Course   1 Day:  Full Demonstration Course Demonstration Skills - Course Objectives Participants will learn: the common cause of poor demonstrations the different types of demonstration, also the requirements and constraints the structure of an effective demonstration to develop an effective style the key factors to ensure success when working as a team the key active listening skills and how to use them in a demonstration and in other customer meetings Demonstration Skills - Course Outline Demonstration Need & Types Barriers to an effective demonstration Demonstration as a first stage in the persuasive process Demonstration as a later stage in the persuasive process Public demonstration, single customer, multiple customers The Demonstration Structure Questioning - during the demonstration Verification Matching Needs Obtaining Agreement Demonstration Style Controlling the sequence Winning Words Answering Questions Team Demonstrations Briefing Control Listening Skills ‘Active’ vs ‘Passive’ listening skills ‘Active listening techniques Controlling a conversation through listening techniques Obtaining ‘Free Information’   1/2 Day:  Short Demonstration Course Demonstration Skills - Course Objectives Participants will learn: the common cause of poor demonstrations the different types of demonstration, also the requirements and constraints the structure of an effective demonstration to develop an effective style the key factors to ensure success when working as a team the key active listening skills and how to use them in a demonstration and in other customer meetings Demonstration Skills - Course Outline Demonstration Need & Types Barriers to an effective demonstration Demonstration as a first stage in the persuasive process Demonstration as a later stage in the persuasive process Public demonstration, single customer, multiple customers The Demonstration Structure Questioning - during the demonstration Verification Matching Needs Obtaining Agreement Demonstration Style Controlling the sequence Winning Words Answering Questions © ProSkill 2003-07 For more information please contact us on + 44 (0)1789 734343 Totally Bespoke Training >> Our Courses >> Customer Care >> Management >> Personal Effectiveness >> Sales   Advanced Selling Skills   Behaviour Management (Sales)   Business Management (Sales)   Creative Selling Skills   Demonstration Skills   Difficult People & Situations   Displacement Selling   Key Account Relationship   Key Opportunity - Management   Key Opportunity- Review   Negotiation Skill Training   Sales Behaviour Versatility & Transactional Analysis   Sales Presentations   Selling Skills   Getting Agreement   Indirect Selling   Presenting Benefits   Proposition Development   Prospecting   Sales Awareness   Sales Proposals   Sales Call   Sales Call & Enquiry   Sales Questioning   Telephone Selling