Key Account - Opportunity Management
Booking this course
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a Key Account course, please contact us:
Tel: + 44 (0)1789 734343 or email us at
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Complex accounts require careful planning to ensure maximum
effectiveness. Key Account (Opportunity Management) allows participants to dissect the
decision-process and the players involved. They can therefore draw
up an appropriate action plan. Follow with course with
Key Account - Opportunity
Management Review
Overview
A complex sale is when there are many activities and
people involved in the buying process. The skill of the
salesperson is often less important than the strategy employed.
Without a strategy we risk talking to the wrong people, at the
wrong time, with the wrong objective.
With a long sales process, we must monitor the process to ensure
it is on-track. This is more than ‘gut-feel.’ We need clear
milestones.
In a large account it is often difficult to ‘see the wood from the
trees.’ We need to be able to plot a way forward that increases
our chance of success.
This course provides a proven and advanced method and toolkit to
aid success in complex sales.
Who Should Attend
All salespeople, sales managers and sales teams.
Duration
1 Day
Key Account (Opportunity Management) - Course Objectives
Participants will learn:
be given an overview of the process involved
learn how to analyse an account and it’s decision-making process.
learn to anticipate the different roles, behaviour and power
exerted by people in decision-making forums
learn to use the account analysis and player profiles to target
activities for account penetration and defensive strategies
learn how to develop a plan to penetrate effectively and work as
part of an account penetration team.
Key Account (Opportunity Management) -
Course Outline
Account Penetration Blueprint
Blueprint content
Key skills
Common errors
Account Structures
Types of decision
How to target the different decisions
Decision structures
Plotting the chain of decisions
Analysis Of Key Players
The roles played in the decision-making process
Types of power
The exercise of power
Perception status, recognising the perceptions of key people
The Account Plan
Range of tactics
Activity listing
Contingency planning
Parallel activities
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