ProSkill Site Map   |   Contact Us   |   Security & Privacy Home Our Courses Totally Bespoke Training Inclusive Consultancy Inclusive Resources About Us Selling Skills - Sales Awareness Booking this course If you would like to talk to us about running a Selling Skills course, please contact us: Tel:  + 44 (0)1789 734343 or email us at admin@proskill.co.uk Anyone in contact with customers and prospects either helps or hinders the sales process. This course gives the essential knowledge and awareness needed. Overview A common error is to believe that selling is only the role of the salesperson. In practice, everyone in the organisation has a role in selling. Customer handling and reputation are key factors in gaining business. Who Should Attend Anyone in contact with customers and prospects. Duration 1 Day   Selling Skills (Sales Awareness) - Course Objectives Participants will learn: learn about the underlying factors in the sales process learn how selling, done in their organisation, fits in with how prospect buy reach a greater understanding of the perspective of a salesperson learn how the sales meeting works and their possible roles learn how the negotiation meetings works and their possible roles identify how they can help the sales process Selling Skills (Sales Awareness) - Course Outline What Is Selling? Definition Myths Factors in Persuasion Buyer’s Thought Process Stages in the thought process How selling matches the buyer’s thought process Sales What salespeople do Why salespeople are under stress Why salespeople can be difficult to work with The Sales Meeting Stages in the sales meeting The role of support personnel The Negotiation Meeting Stages in the negotiation meeting The role of support personnel How We Help/Hinder The Sales Process How we help/hinder during: Telephone liaison Presentations/Demonstrations Sales meetings/Negotiations Contact with existing customers Definition Myths Factors in Persuasion Buyer’s Thought Process Stages in the thought process How selling matches the buyer’s thought process Salesperson's Role What salespeople do Why salespeople are under stress Why salespeople can be difficult to work with The Sales Meeting Stages in the sales meeting The role of support personnel The Negotiation Meeting Stages in the negotiation meeting The role of support personnel How We Help/Hinder The Sales Process How we help/hinder during: - Telephone liaison - Presentations/Demonstrations - Sales meetings/Negotiations - Contact with existing customers   © ProSkill 2003-07 For more information please contact us on + 44 (0)1789 734343 Totally Bespoke Training >> Our Courses >> Customer Care >> Management >> Personal Effectiveness >> Sales   Advanced Selling Skills   Behaviour Management (Sales)   Business Management (Sales)   Creative Selling Skills   Demonstration Skills   Difficult People & Situations   Displacement Selling   Key Account Relationship   Key Opportunity - Management   Key Opportunity- Review   Negotiation Skill Training   Sales Behaviour Versatility & Transactional Analysis   Sales Presentations   Selling Skills   Getting Agreement   Indirect Selling   Presenting Benefits   Proposition Development   Prospecting   Sales Awareness   Sales Proposals   Sales Call   Sales Call & Enquiry   Sales Questioning   Telephone Selling