Staff / Team Meetings
Booking this course
If you would like to talk to us about running
a Staff / Team Meetings course, please contact us:
Tel + 44 (0)1789 734343 or email us at
admin@proskill.co.uk |
Staff meetings can represent a significant outlay. Meetings
with groups of staff require special skills to ensure an effective
outcome. Your participants will learn the key skills.
Overview
Meetings represent a significant investment. Meetings
can be motivational and help formulate creative plans with maximum
ownership. Unfortunately many meetings, probably the majority, are
boring and are a poor use of time. Managers/team leaders are also
required to attend other internal meetings and customer meetings.
The outcome of such meetings is often affected more by the skills
employed than by the merits of a particular case. There are more
meetings today than ever before. The skills of the manager/team
leader in managing and attending meetings are now more important
than ever before.
In this practical and stimulating course, participants will learn
the key skills and techniques to ensure productive meetings.
Who Should Attend
Anyone involved in chairing and managing meetings for
staff or other internal people.
Duration
1 Day
Staff / Team Meetings -
Course Objectives
Participants will learn:
-
the key preparation areas that are required for
a fruitful meeting
and practise the techniques and approaches to ensure a
productive and effective outcome
-
how to influence the outcome of a meeting
through subtle control skills
the behaviours that contribute to a productive outcome and those
that may cause an unproductive outcome
-
how to deal with difficult questions
-
to ensure the meeting provides a valuable
contribution to the relationship
Staff / Team Meetings - Course Outline
Preparing For The Meeting
Common errors in preparation
When a meeting is a bad idea
Setting the meeting objectives
The 3 golden rules
Agenda compiling/communicating
Possible content
How to ensure maximum value
Environment and hospitality
The role of meetings in building teams
Meeting Control Skills
The chairperson’s role
The chairperson’s actions
Introducing and using guests
Controlling digression
How to ‘interrupt without being rude’
Answering awkward questions
Gatekeeping
Functional Behaviour
Dysfunctional Behaviour
Handling conflict
Note-taking and allocating actions
Post-Meeting Activities
Minutes or action points
Post-meeting review
Enforcing agreements
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